Cilio adds a smart chat assistant to your dental practice website — answering patient questions instantly and capturing enquiries around the clock, so your reception team can focus on the patients in front of them.
Patients get instant answers. Your team gets fewer interruptions. You get more booked appointments.
Pricing, availability, NHS vs private, directions, treatments — answered immediately from your own practice information, 24 hours a day. No waiting on hold, no missed calls.
When a patient messages at 10pm, the assistant collects their name and number and sends you a notification — so no enquiry slips through overnight, at weekends, or during busy periods.
The assistant only answers from your practice's own content. It never guesses prices or gives clinical advice — if it's unsure, it asks for contact details instead. Dentists can trust it completely.
You don't need to do anything technical. We handle the entire setup — all we need from you is 10 minutes of your time.
Your website URL, any FAQs your team answers repeatedly, your prices, and the tone you prefer. A short conversation over email is all it takes.
Most practices send us everything in a single email. No forms, no portals, no onboarding calls unless you want one.
Your assistant goes live on your website within 48 hours. We send you one line of code to paste into your site — your web person can do it in under five minutes.
Works on WordPress, Wix, Squarespace, and any custom-built site. We test it thoroughly before sending it to you.
The assistant handles enquiries automatically around the clock. You get an email notification every time a lead is captured — with the patient's name and number ready to call back.
At the end of your 7-day pilot, we send a summary of questions asked and leads captured so you can see exactly what it's doing.
We were missing enquiries every evening and at weekends without realising. The assisstant captured three new patient leads in the first week — all out of hours.
Our receptionist used to spend half the morning answering the same five questions. Now most of those are handled before the patient even picks up the phone.
Setup was genuinely simple — one email to share our FAQs and a snippet for our web person. I was surprised how fast it went live and how well it answered questions.
Client names withheld at their request.
No setup fees for your first pilot. Cancel any time. If it doesn't bring you at least one extra enquiry per month, you shouldn't pay for it.
Multiple locations? Practices with 2 or more sites pay from £29/month per location. Ask about our multi-site discount.
Book a 15-minute call and I'll show you exactly how Cilio works using your own practice website. Free 7-day pilot available right now to a small number of independent practices across North London.